Use Knello as preparation—not as a substitute for your judgment.

Effective November 6, 2026

The service

Knello conducts client interviews and prepares agent briefings. It does not provide legal, lending, tax, appraisal, inspection, brokerage, or fair-housing advice. Agents remain responsible for their client relationships, professional duties, required disclosures, and every decision made from a briefing.

Your account

You must provide accurate account information, protect your password, and use Knello only for a real-estate business you are authorized to represent. Do not upload material you do not have the right to use or documents containing unnecessary client secrets.

Founding subscription

New founding subscribers receive one seven-day free trial. A payment method is required, but the first $69 monthly charge is not made until the trial ends. Cancel through the Stripe customer portal before the trial ends to avoid that charge. After the trial, the plan renews automatically at $69 per month and includes up to 50 completed client conversations per billing period. There is no setup fee. Cancellation after a paid period begins takes effect at the end of that period unless Stripe shows otherwise.

Responsible use

Do not use Knello to discriminate, solicit protected-class information, mislead a client, impersonate another person, send spam, probe another agent’s workspace, or attempt to bypass usage or security controls.

Availability and changes

Knello is an early product. Features may change, and interruptions can happen. We may suspend access when necessary to protect clients, agents, the service, or the law. If pricing or material terms change, existing subscribers will receive notice before the change takes effect.

Your data

The Privacy Policy explains how interview and account data are handled. You can cancel billing without surrendering the right to request export or deletion of client data already held in your workspace.

Contact

Questions about these terms can be sent to cliftonglennlawson@gmail.com.

Questions about your account, billing, or client data can be sent to the contact above.